Shipping policy

At Famm Club, we strive to deliver your orders as quickly and efficiently as possible. Please read our shipping policy to understand how we process and ship your orders.

1. Order Processing

✅ All orders are processed within 4 business days (excluding weekends and holidays).
✅ Once your order is processed, you will receive a confirmation email with your tracking details.
✅ If there are any delays in processing your order, we will notify you via email.

2. Shipping Time & Delivery

📍 Domestic Shipping (Pakistan)

  • Standard Delivery: 3 to 4 business days

🌍 International Shipping

  • Estimated delivery time: 6 to 12 business days (varies by destination)
  • Customs clearance may cause additional delays.

📌 Note: Delivery times may vary due to customs clearance, courier delays, or other unforeseen circumstances.

3. Shipping Rates

✅ Shipping costs are calculated at checkout based on the destination and selected shipping method.
✅ We do not offer free shipping at this time.
✅ International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4. Tracking Your Order

✅ Tracking numbers will be provided within 3 days after your order has been shipped.
✅ You will receive a confirmation email with your tracking number.
✅ You can track your shipment using the link provided in the email.
✅ If you do not receive a tracking number within 3 days, please contact us at info@fammclub.com.

5. Lost, Stolen, or Delayed Shipments

🚨 Famm Club is not responsible for lost, stolen, or delayed shipments caused by the courier. However, we will assist you in filing a claim with the shipping carrier.

✅ If your package is marked as "delivered" but you haven’t received it, please:

  1. Check with neighbors or building management.
  2. Wait 24-48 hours, as some couriers update tracking before actual delivery.
  3. Contact the shipping carrier for assistance.

6. Returns Due to Incorrect Address

🚨 If a package is returned due to an incorrect or incomplete shipping address provided by the customer:

  • The customer is responsible for additional shipping fees to resend the package.
  • Refunds will not be issued for shipping costs due to incorrect addresses.

7. Contact Us

For any shipping-related questions, feel free to reach out:
📩 Email: info@fammclub.com